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As a regulated health profession, optometry may continue to provide services to the public during the Provincial Lockdown.
As we are only operating by appointment and have full use of PPE, our office is following the required protocols.
We ask that only those with an appointment enter the office to assist us with helping to maintain distances.
We are open for in office appointments. We welcome you back! Please read our new protocols here.

Located in Burlington, Ontario just north of the Appleby and Upper Middle Road intersection at the Millcroft Shopping Centre
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The Staff

Our exceptional, friendly staff is our greatest asset. They are excited about what they do and they care personally about getting the best results for our patients.

Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs.

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Jennifer Braniff COVT, MCoun, PVT

Patient Services Coordinator, Lead Vision Therapist

Jennifer has been working along side Dr. Fink since the Burlington Practice opened in September 2000.

Her graduate and post graduate studies in Canada and Australia in the field of counselling have enabled her to bring a unique approach to her work in Vision Therapy. Jennifer has trained throughout the United States and Canada to facilitate Vision rehabilitation for those with Amblyopia, Strabismus, and Ocular Motor Dysfunctions such as those related to learning disabilities and brain injuries and developmental delays. She takes pride in educating patients, families and the community about the benefits of Vision Training and specialized Optometric Care.

In her role as Office Manager, Jennifer oversees customer service. She strives to ensure each patient receives professional courteous care and has an enjoyable experience at our practice.

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Leslie Miletich

Optical Technician, Assistant Manager

Leslie has been with Dr. Fink for over 10 years. She brings many years of prior experience as an Optometric Assistant. She loves the interaction with the staff and patients. She is passionate about helping people feel their best and having an exceptional experience.

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Connor O’Neill, PVTAP

Vision Therapist
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Vonita Sanders-Bennett, PVT

Vision Therapist
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Mirella Melfi, PVT

Vision Therapist

Mirella graduated from Concordia University with a Bachelor of Arts degree and has diploma in Modern Languages from Dawson College of Quebec.  She joined the team in January 2018 and has a passion for vision therapy. She is friendly and her calm caring demeanor allows her to support both children and adults as they journey towards their vision goals.  Mirella has successfully completed her PVTAP certification with COVT&R and looks forward to furthering her knowledge by attending courses and training.  In her free time Mirella enjoys spending time with her husband and two children, traveling, cooking, reading and watching movies.

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Pia Tan, PVT

Vision Therapist

Pia grew up in the Philippines and worked there in the field of optometry since 2009. She earned her Bachelor of Science degree in Nursing in 2008 and moved to Canada in 2015. She speaks both English and Tagalog fluently. Pia joined our team in 2015 as an optometric assistant, and quickly made the transition to our vision therapy team where she has been a great asset. Pia is always interested in furthering her knowledge in optometry and vision therapy; she has attended many seminars and workshops in order to enhance her knowledge and skills and is presently working on attaining her Canadian vision therapist certification. The best part of the day for Pia is interacting with her patients and supporting them in their vision therapy journey. She enjoys working with both children and adults. Pia enjoys spending her free time with her husband, traveling, trying new food, watching movies and talking to her family in the Philippines.

 

 

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Natasha Birch, PVT

Vision Therapist

Natasha moved to Canada in 2010 from the UK, where she earned a Bachelor of Arts degree in Modern Languages and Linguistics, and speaks French and German.

She joined our team in October 2017 as a vision therapist and has since successfully completed the PVTAP Vision Therapy program.

She first came to us as a Mom when her son started Vision therapy for amblyopia and an eye turn. Throughout his sessions, her interest in euro-optometry grew and she was eager to learn more. With her personal experience, linguistic training and keen interest in this field, along with her calm and warm personality, she was a perfect fit for our team. She is passionate about helping people and working one on one with patients. To be able to contribute to their rehabilitation and see them progress the way her son did, is Natasha’s favourite part of the job.

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Krysten Cooper, PVTAP

Vision Therapist,

Krysten is the most recent addition to our team and works as a vision therapist. Krysten is in the process of completing the PVTAP certification through COVT&R.  Krysten has been working in the therapy profession for over 20 years; she has an interest in psychology and patient services. Her training and experience working in victim services, through the Hamilton police, has enabled her to become flexible and ready to work with people of all ages and demographics.  Krysten has an interest in the benefits of energy work, binaural listening and meditation. Vision therapy allows Krysten to purse her passion to help people.

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Sarah Britton

Vision therapy Administrator, HCAI Billing Administrator

Sarah joined the administrative team in 2018 and has specialized in Health Claims for Auto Insurance. She has over twenty year’s customer service experience with many of those years in management. Sarah’s educational background varies from social services to administration to visual arts. On her time off, Sarah enjoys time with her 2 children or curled up with a good mystery book.

Nav

Optical Technician, Optometric Assistant

Nav has been a dedicated part of the team since 2016 and comes with 10 years of optical expertise.  Nav is an optical dispenser and optometric assistant and her precision comes through in her spectacle prescription verification (checking your glasses when they come back from the lab to make sure they were properly manufactured).  She's also amazing with her edging skills in the lab.  For those that have met Nav, you recognize her calm demeanor as she helps you select your perfect frame, selects the best matching lens design and is steadfastly there to help you troubleshoot any adaptation issues.  You also know her endless encouragement during a contact lens training.  Nav has a great knack of picking frames and meets with our frame sales reps to decide what is best for our patient community with an eye for the latest trends.

Nav is a fantastic team player and many of the staff seek her out as her expertise in yoga instruction and teachings allows her to help everyone achieve their fullest potential.

Nav is looking forward to serving you at Dr. Fink's office.

Nerizsa

Optical Technician, Pretester, Optometric Assistant

Nerizsa joined the office in 2018 as one of our pretest technicians/optometric assistants, helping the optometrists obtain medical history and conducting tests for intraocular pressure, retinal scanning, automated peripheral field testing, auto refraction and lensometry readings off of patient’s glasses. She's also trained in conducting optical coherence tomography and corneal topography tests.  These highly technical tests are imperative for the doctors to conduct the best in vision care. Nerizsa is also trained in optical measurements and lens design and so you will also find her in the optical boutique.  Technical skills is her superpower and she is also one of our workers that does the lens edging for those that are using their own frames.

Nerizsa has over 2 years experience working within the optometric field while completing her undergraduate studies at McMaster University with her Bachelor of Sciences degree.  She is passionate about eyes and all it entails and loves to learn and integrate more on a daily basis.

During her time-off, she enjoys playing Nintendo Switch video games like Ring Fit Adventures, going on walks along the Jolly Cut Escarpment in Hamilton, and watching Netflix shows. She also enjoys eating sushi and Oreo cookies.

Tanya

Optical Technician, Optometric Assistant

Tanya has been a dedicated staff member at Dr. Fink's office since 2015 and brings with her over 10 years worth of experience in the optical industry.  Tanya's training and expertise is in the area of lens design and frame selection and styling.  She is exceptional at selecting the correct frame and lens combination to make all our patient's look amazing.

For anyone that has worked with Tanya, you know how passionate she is about patient care and often times you may find yourself in such engaging conversations that time stands still.

Tanya has a special interest in serving post concussion/TBI patients and is excellent with all age groups.  Tanya is also trained in contact lens insertion and removal training.

Tanya is looking forward to serving you at Dr. Fink's optical boutique.

Kira

Optical Technician, Optometric Assistant, Pretester

Kira joined our team in December 2019 as an Optical Technician. Since then, she has undergone training within the office as well as online training with Eye Recommend furthering her knowledge and familiarizing herself with the rest of the office duties. She was eager to learn and expand her knowledge and quickly made the transition to our optical boutique! Kira is always interested in furthering her knowledge in optometry.

She has over eight years of customer service experience, two of those being in a management position prior to starting at our clinic. For anyone that has met Kira, you know how caring and considerate she is for all patients and their care.

She is a true health care “healer” in all ways and her smile lights up every room.

On her time off, Kira enjoys spending time with family, friends and her dog Odin.

Sylvia

Optical Technician, Pretester, Optometric Assistant

Sylvia came from a restaurant and food handling background so transitioning from the restaurant industry to the optometry industry was a HUGE change for her. Sylvia’s experience in customer communication and team collaboration from that background helped Sylvia easily transition into the office and adapt that skill set to patient care. Sylvia has always enjoyed technology and has always been able to figure out her way through it! Sylvia has always had the drive and desire to learn more and to gain as much knowledge about any and every subject. The desire to want to learn more helped Sylvia quickly integrate all the clinical and optometry technology skills. From day 1 of working at Dr. Fink’s office, Sylvia absolutely loved the job and everyone that was a part of the team! Sylvia loves learning more about optometry, the human eye, and vision, she finds it absolutely fascinating, and she just can’t get enough of it! Sylvia has been a great asset to the team and is excited to help patients see better, solve any problems they may have, and stay healthy.

In her free time, Sylvia enjoys spending time with family and friends, especially her puppy Misho! She also enjoys simply taking care of herself whether that's going to the gym and eating healthy or staying in pj's all day long and watching Netflix.

Sylvia is honored and ecstatic to be a part of Dr. Fink’s team and she looks forward to meeting and serving more of the patients of this practice.