Our exceptional, friendly staff is our greatest asset. They are excited about what they do and they care personally about getting the best results for our patients.
Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs.
Jennifer has been working along side Dr. Fink since the Burlington Practice opened in September 2000.
Her graduate and post graduate studies in Canada and Australia in the field of counselling have enabled her to bring a unique approach to her work in Vision Therapy. Jennifer has trained throughout the United States and Canada to facilitate Vision rehabilitation for those with Amblyopia, Strabismus, and Ocular Motor Dysfunctions such as those related to learning disabilities and brain injuries and developmental delays. She takes pride in educating patients, families and the community about the benefits of Vision Training and specialized Optometric Care.
In her role as Office Manager, Jennifer oversees customer service. She strives to ensure each patient receives professional courteous care and has an enjoyable experience at our practice.
Leslie has been with Dr. Fink for over 10 years. She brings many years of prior experience as an Optometric Assistant. She loves the interaction with the staff and patients. She is passionate about helping people feel their best and having an exceptional experience.
Debbie has brought a wealth of experience to our office since she joined us in September of 2005. She has worked with several Ophthalmologists and Optometrists throughout her 29 year career. Her friendly smile will make you feel at ease during your visit. Debbie can assist you in answering questions about Laser surgery and contact lens wear as she has experienced both first hand. She is qualified to perform all pre-testing and reception duties, and most enjoys teaching first time contact lens wearers how to wear and care for their lenses. Debbie is available to assist you with eye glass inquiries in the Optical Dispensary.
Mirella graduated from Concordia University with a Bachelor of Arts degree and has diploma in Modern Languages from Dawson College of Quebec. She joined the team in January 2018 and has a passion for vision therapy. She is friendly and her calm caring demeanor allows her to support both children and adults as they journey towards their vision goals. Mirella has successfully completed her PVTAP certification with COVT&R and looks forward to furthering her knowledge by attending courses and training. In her free time Mirella enjoys spending time with her husband and two children, traveling, cooking, reading and watching movies.
Pia grew up in the Philippines and worked there in the field of optometry since 2009. She earned her Bachelor of Science degree in Nursing in 2008 and moved to Canada in 2015. She speaks both English and Tagalog fluently. Pia joined our team in 2015 as an optometric assistant, and quickly made the transition to our vision therapy team where she has been a great asset. Pia is always interested in furthering her knowledge in optometry and vision therapy; she has attended many seminars and workshops in order to enhance her knowledge and skills and is presently working on attaining her Canadian vision therapist certification. The best part of the day for Pia is interacting with her patients and supporting them in their vision therapy journey. She enjoys working with both children and adults. Pia enjoys spending her free time with her husband, traveling, trying new food, watching movies and talking to her family in the Philippines.
Natasha moved to Canada in 2010 from the UK, where she earned a Bachelor of Arts degree in Modern Languages and Linguistics, and speaks French and German.
She joined our team in October 2017 as a vision therapist and has since successfully completed the PVTAP Vision Therapy program.
She first came to us as a Mom when her son started Vision therapy for amblyopia and an eye turn. Throughout his sessions, her interest in euro-optometry grew and she was eager to learn more. With her personal experience, linguistic training and keen interest in this field, along with her calm and warm personality, she was a perfect fit for our team. She is passionate about helping people and working one on one with patients. To be able to contribute to their rehabilitation and see them progress the way her son did, is Natasha’s favourite part of the job.
Krysten is the most recent addition to our team and works as a vision therapist. Krysten is in the process of completing the PVTAP certification through COVT&R. Krysten has been working in the therapy profession for over 20 years; she has an interest in psychology and patient services. Her training and experience working in victim services, through the Hamilton police, has enabled her to become flexible and ready to work with people of all ages and demographics. Krysten has an interest in the benefits of energy work, binaural listening and meditation. Vision therapy allows Krysten to purse her passion to help people.
Sarah joined the administrative team in 2018 and has specialized in Health Claims for Auto Insurance. She has over twenty year’s customer service experience with many of those years in management. Sarah’s educational background varies from social services to administration to visual arts. On her time off, Sarah enjoys time with her 2 children or curled up with a good mystery book.