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Visiting Your Optometrist During COVID-19

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Is your eye doctor's appointment coming up? Are you worried about going to the eye clinic during the new coronavirus (COVID-19) pandemic? Rest assured, keeping our patients and staff are safe is our top priority. 

We anticipate that this outbreak will continue for a while, and do not want our patients to neglect their eye care needs during this critical time. Our optometric clinic is prudent and has adopted specific measures to protect our patients and staff from potential exposure to COVID-19 during this time of uncertainty. 

That said, guidelines for slowing the spread of this epidemic are rapidly changing. Please pay close to attention to local regulatory changes to get the most up-to-date information on whether practices can still remain open/ accept non-emergency cases. 

Here Are the Precautions Our Eye Clinic Is Taking to Limit COVID-19: 

We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside of the country within the last 14 days.

The staff may ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. Furthermore, we are trying to schedule our appointments in such a way that our waiting room remains as empty as possible.

During your eye exam: 

  • The eye doctor may use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor. 
  • The optometrist may wear a mask with a plastic shield over the eyes. 
  • The practitioner will wait for your slit-lamp eye exam to be over before speaking with you or answering any questions you may have. 
  • We sanitize all equipment and patient contact surfaces after every use and at the end of the day. 
  • We sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with antibacterial wipes. 
  • All staff members wash their hands after contact with each patient and throughout the day.
  • Our office is equipped with several sanitizing stations.
  • We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with soap and hot water.
  • If we don’t shake hands with our patients during this time, please don’t take it personally.

Please call Dr. Patricia Fink Optometry at 905-319-1066 with any questions or concerns you may have. If you feel it's best for you or a member of your family to reschedule your appointment, we encourage you to do so.

To stay abreast of the coronavirus pandemic, please visit the following official health organizations:

  • Centers for Disease Control & Prevention (CDC) at www.CDC.gov
  • World Health Organization (WHO) at www.WHO.int 

Thank you and stay safe!  

"Surface Study" - Free corneal topography for the month of March!

topography

1) Detailed assessment of the eyes surface.

2) Will enable a more accurate prescription for those with astigmatism

3) Beneficial for people with dry irritated eyes as it gives up valuable information regarding the tear film.  

4) Much enhanced contact lens fitting, provides option for people who want to wear contacts but have been unsuccessful.  

Total value of the free upgrade is $50.00. 

With the increasing concern regarding the COVID-19, the safety of our patients and staff remains our primary concern. As the risk level remains low in the Halton Region (Halton Public Health Website) at this time we are remaining open and providing eye care to the community while taking appropriate precautions.

For the latest information in Ontario, please visit ontario.ca/coronavirus or The Halton Public Health Website

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Protecting our Patients from Coronavirus

Dear Valued Patient,

As directed by the College of Optometry, our office will be closing as of today.

Our tentative re-opening date is 4/14 – to be confirmed.

We are available to see emergency patients, and our office will be answering calls M-F between 9:00am to 12:00pm.

Outside of those hours, please email us at info@drfink.ca

Thank you for your understanding in this uncertain time.

Sincerely, Dr Fink & Our Team.